User Centric Design Methods

Day One
16 Topics | 1 Quiz
Good Morning – Day One
Session 1 – Introduction to UCDM
Class Exercise – Team Formation & Project Selection.
Session 1 – Activity : The Microlab
Session 1 – Tips to Initiate the Conversation with Users.
Session 2 – User Centric Design : The Cues
Session 2 – User Centric Design – Voice of Users
Session 2 – Stakeholder Persona
Session 2 – POV Statement (Part 1)
Session 2 – POV Statement (Part 2)
Session 2 – Affinity Diagram
Session 3 – NLP and Active Listening
Session 3 – Instructions for Class Exercise
Session 3 – Class Exercise
Session 4 – Progress Check & Review
Session 4 – Reflections of the Day
Quick Assessment
Day Two
13 Topics | 1 Quiz
Suprabhaat – Day Two
Session 1 – Story Building Game
Session 1 – Presentation by Teams
Session 2 – Introduction to Kano’s Model
Session 2 – Dimensions of Customer/User Quality (Part 1)
Session 2 – Dimensions of Customer/User Quality (Part 2)
Session 2 – Class Exercise – Performance
Session 2 – Class Exercise – Satisfaction
Session 2 – The 5 categories of Grid (Part 1)
Session 3 – The 5 Categories of the Grid (Part 2)
Session 3 – Recap – Kano Model
Session 4 – Class Exercise
Session 4 – Presentation and Review
Quick Assessment – Day 2
Day Three
7 Topics
Guten Morgan – Day Three
Activity : Navarasa
Session 1 – Klein Grid of Customer Needs
Session 1 – Kano Survey
Session 1 – Ranking of the survey response – Feature wise
Session 1 – Class Exercise – Kano Survey
Session 2 – Presentation and Review
Day Four
13 Topics
Bom Dia – Day Four
Session 1 – Activity – River of Life
Session 1 – System Flow/ Tree Diagram
Session 2 – Feature Extraction to Technical Response
Session 3 – Creating Low – Fidelity Diagram
Session 3 – Gestalt’s Visual Pinciple
Session 3 – Case Study on UX Website Design
Session 2 – House of Quality – Introduction
Session 2 – House of Quality
Session 2 – HOQ – Relationships
session 2 – Roof of House of Quality
Session 3 – Tips & Keynotes for Class Exercise
Session 4 – Class Exercise
Day Five
2 Topics
Bonjour – Day Five
Final Submission Checklist
Ohayogozaimasu – Conclusion
1 Topic
Assessment & Final Submission.
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Session 2 – Affinity Diagram

User Centric Design Methods Day One Session 2 – Affinity Diagram

Affinity diagram will help you to structure the available information by grouping the data to continue with the taken project. It will help to group or categorize various elements into subsystems and then link to the system. The elements are where designs happen, and will give better insights for user centric screens and touch points.

Affinity Diagram
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